Terms & Conditions

Updated as of September 14, 2025.

Here’s a brief overview of our main conditions. When you use our service, you accept the complete terms listed. Subscribers must be at least 18 years old. Your subscription renews automatically, but cancellation is possible at any time. Sharing your subscription or using the service unlawfully is prohibited.

1. Agreement & Acceptance

This agreement is a binding legal document between you, the “User,” and Sapphire IPTV, denoted as “we” or “us.” When you purchase, activate, or use our IPTV subscription service (“Service”), you acknowledge that you’ve read, understood, and accepted these Terms & Conditions.

2. Definitions

  • Service: Refers to the IPTV subscription service provided by Sapphire IPTV, which grants access to a curated selection of live and on-demand content.
  • User: Any individual who subscribes to and uses the Service.
  • Subscription: The plan purchased by the User, which determines the duration and scope of access to the Service.

3. Eligibility

Subscribers must be at least 18 or of legal age in their jurisdiction. Agreeing to these terms verifies you fulfill this criterion.

4. Account & Password

You are accountable for keeping your account login details secure. Sharing your subscription is prohibited. All actions taken through your account are your sole responsibility.

5. Payment & Billing

Subscriptions are charged upfront and will automatically renew after each billing period unless canceled. By submitting a payment method, you grant us permission to deduct the recurring subscription fee.

6. Subscription Plans

Our subscription plans come in different options, and their features, channel lists, and costs are subject to updates. These adjustments won’t alter your current cycle but will be implemented at renewal.

7. Refund & Cancellation Policy

Canceling your subscription is possible at any moment. Refunds are governed by our Refund Policy. Review our Refund Policy Visit this page for comprehensive details on eligibility requirements and the necessary steps.

8. Acceptable Use Policy

You must not utilize the Service for unlawful or unapproved purposes. Forbidden actions encompass, though are not restricted to:

  • Restreaming, rebroadcasting, or distributing the content.
  • Using a VPN to bypass regional restrictions if it violates local laws.
  • Sharing your account credentials.

If this policy is violated, your account might be closed right away without any money being returned.

10. Disclaimers & Limitation of Liability

The Service is offered "as is" with no warranties. We cannot ensure uninterrupted availability or guarantee all channels will always be accessible. Sapphire IPTV shall not be responsible for any direct, indirect, or incidental damages resulting from Service usage or unavailability.

11. Termination

We maintain the authority to immediately suspend or close your account without warning if you breach these Terms & Conditions or engage in behavior detrimental to our Service or other users.

12. Governing Law

This contract is subject to {Your Business Country}'s legal framework, disregarding any conflict of law rules.

13. Contact Information

Should you need clarification on these conditions, please contact us via WhatsApp.